Write to us
One address, read by a person. Include the service name and the link you used if the question is about a delivery; it saves a round trip.
Messages are answered in writing, usually within one working day. There is no phone line and no live chat; the address above is the whole of it.
Good reasons to write
- A batch that did not arrive after several hours.
- A page that describes something incorrectly.
- Asking us not to send anything to a specific account or post.
- A translation that reads wrong in your language.
- Anything about privacy or the data described in the policy.